My Depop account got suspended — what do I do?
Email [email protected] immediately with your username and a clear explanation. Common suspension reasons include counterfeit item reports, multiple SNAD (Significantly Not As Described) claims, or violating item policies (selling regulated items, brand-new retail items). Depop's appeals process takes 5–14 business days. If you have transaction history and a legitimate track record, reinstatement rates are reasonable. Avoid creating a second account while suspended — that typically results in permanent ban.
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Key things to know for Australian sellers
Australian online selling has its own quirks: GST registration thresholds, Australia Post rate structures, and platform-specific buyer behaviour differ from the US and UK advice you'll find most readily online. Checking ATO guidance directly and using the Australia Post postage calculator for accurate quotes are good starting points.
Using multiple platforms together
Most successful Australian resellers end up selling across at least two platforms. The marginal effort to list on a second platform is much lower if you already have photos and a description, and reaching two different buyer pools meaningfully increases your chances of a sale.
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List once, sell everywhere
Shopfront is built for Australian sellers. Connect your eBay, Depop, Grailed, Facebook Marketplace, and Shopify accounts, and crosslist your inventory in seconds instead of hours.