How does Depop handle returns in Australia?
Depop doesn't mandate returns — sellers set their own policy. But if a buyer opens a dispute claiming the item is not as described, Depop typically sides with the buyer. You can require the buyer to return the item before issuing a refund. To avoid disputes, describe every flaw clearly with photos in the original listing.
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Key things to know for Australian sellers
Australian online selling has its own quirks: GST registration thresholds, Australia Post rate structures, and platform-specific buyer behaviour differ from the US and UK advice you'll find most readily online. Checking ATO guidance directly and using the Australia Post postage calculator for accurate quotes are good starting points.
Using multiple platforms together
Most successful Australian resellers end up selling across at least two platforms. The marginal effort to list on a second platform is much lower if you already have photos and a description, and reaching two different buyer pools meaningfully increases your chances of a sale.
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List once, sell everywhere
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