My eBay account got suspended — how do I get reinstated?
Go to eBay's Resolution Centre and look for the suspension reason. Common causes are unpaid fees, too many INAD or INR cases, or policy violations. Call eBay AU on 1800 728 101 — phone appeals often resolve faster than email. Clear any outstanding balances first. If the suspension is policy-related, submit a written appeal explaining your understanding of the policy and your commitment to compliance. Reinstatement isn't guaranteed, but a clean payment history helps significantly.
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Key things to know for Australian sellers
Australian online selling has its own quirks: GST registration thresholds, Australia Post rate structures, and platform-specific buyer behaviour differ from the US and UK advice you'll find most readily online. Checking ATO guidance directly and using the Australia Post postage calculator for accurate quotes are good starting points.
Using multiple platforms together
Most successful Australian resellers end up selling across at least two platforms. The marginal effort to list on a second platform is much lower if you already have photos and a description, and reaching two different buyer pools meaningfully increases your chances of a sale.
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List once, sell everywhere
Shopfront is built for Australian sellers. Connect your eBay, Depop, Grailed, Facebook Marketplace, and Shopify accounts, and crosslist your inventory in seconds instead of hours.