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shipping

How do I avoid being overcharged at the post office in Australia?

Always use Click & Send labels pre-purchased online — they lock in the correct rate regardless of what the counter staff do. If posting at the counter, insist on weighing your parcel — never let them scan a barcode-based satchel size if your item is light (it can result in the next-size-up rate). Use Australia Post corporate outlets rather than Licensed Post Offices (LPOs) where possible — LPOs have more inconsistent charging practices. Check your receipts against the Click & Send rates you expect.

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Key things to know for Australian sellers

Australian online selling has its own quirks: GST registration thresholds, Australia Post rate structures, and platform-specific buyer behaviour differ from the US and UK advice you'll find most readily online. Checking ATO guidance directly and using the Australia Post postage calculator for accurate quotes are good starting points.

Using multiple platforms together

Most successful Australian resellers end up selling across at least two platforms. The marginal effort to list on a second platform is much lower if you already have photos and a description, and reaching two different buyer pools meaningfully increases your chances of a sale.

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