How do I improve my eBay seller rating in Australia?
eBay seller rating improves through four metrics: accurate item description, reasonable shipping time, shipping cost, and communication. Ship within your stated handling time, respond to messages within 24 hours, pack items well, and describe accurately including flaws. Never cancel transactions — cancellations hurt your metrics. Request feedback from buyers after positive transactions using eBay's feedback request tool.
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Key things to know for Australian sellers
Australian online selling has its own quirks: GST registration thresholds, Australia Post rate structures, and platform-specific buyer behaviour differ from the US and UK advice you'll find most readily online. Checking ATO guidance directly and using the Australia Post postage calculator for accurate quotes are good starting points.
Using multiple platforms together
Most successful Australian resellers end up selling across at least two platforms. The marginal effort to list on a second platform is much lower if you already have photos and a description, and reaching two different buyer pools meaningfully increases your chances of a sale.
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List once, sell everywhere
Shopfront is built for Australian sellers. Connect your eBay, Depop, Grailed, Facebook Marketplace, and Shopify accounts, and crosslist your inventory in seconds instead of hours.