Case
A formal dispute opened by a buyer (or seller) through a platform's resolution centre. Common case types: Item Not Received (INR) and Item Not As Described (INAD). Too many cases closed against you leads to defects and seller performance downgrades. Always respond promptly and provide evidence.
Where you'll see this
This term is commonly used on:
ebaydepop
Put this into practice
Shopfront handles the hard parts of crosslisting and inventory sync so you can focus on finding and selling.