general

Chargeback

A payment reversal initiated by a buyer through their bank or credit card provider, bypassing the marketplace's dispute process. Chargebacks can occur weeks or months after a sale. Sellers who have complied with platform rules and have tracking evidence are often protected, but bank chargebacks can override marketplace decisions. To reduce chargeback risk: always use tracked postage, retain proof of dispatch, and ensure item descriptions are accurate.

Where you'll see this

This term is commonly used on:

ebaydepopetsy

Put this into practice

Shopfront handles the hard parts of crosslisting and inventory sync so you can focus on finding and selling.